About American Comfort Experts

American Comfort Experts provides A/C and Heater repair, service, and installation for all makes and models.

Your Heating & Cooling Specialists

We are your experts in all HVAC problems, from furnace maintenance to A/C and Heating Repair, ACE is your go to expert. We are three generations of air conditioning and heating technicians. We’re fluent in refrigeration, filtration and thermodynamics. Our business is built on being there when you need us the most.

At ACE, we understand you and your needs, your comfort is our business. We understand that you have a busy schedule and need to stay within a budget, even if your A/C system is down. We also know that your system needs to be working properly in order for you to be able to enjoy your home. We understand that a midnight HVAC emergency is already unpleasant and the last thing you want is to be held hostage by your HVAC Technician. This is why at ACE, among being experts in our field, we also provide you with 24/7 service for when you need our help the most.

American Comfort Experts is built on honesty and integrity. We pride ourselves on our high level of customer satisfaction. Any one of our experienced and qualified team members can help you with any of your HVAC issues.

Meet Our Team of Professionals

Doug Smith - President

Doug Smith
President

I’m a native Houstonian who was raised in the culture of family business. I have over 30 years of experience in the HVAC field, including a decade of helping build a large HVAC company. Though I have numerous recognized achievements through various trade organizations, I feel the most gratified knowing that I have helped thousands of customers make the right decisions for their HVAC needs. I am proud of our “A+” rating with the BBB and our NATE certified technicians. In my spare time, I am a licensed HAM radio operator and enjoy hunting, fishing, and traveling. My wife and I will be married 26 years this fall, and I am blessed to have four great children.

Joanna Belz-Smith - Vice President

Joanna Belz-Smith
Vice President

I’m a native of Cypress and hold a B.S.I.S., summa cum laude, from UHD and an A.A.S., highest honors, from HCCS, and I am now working on my MBA.  Some of my hobbies include: running, strength training, gardening, reading, and writing poetry. Married 26 years, Doug and I enjoy traveling and competitively playing rummy and chess.  My greatest assets are my two children who share my passion for education and the outdoors, as well as raising and spoiling our two shih-tzus, Snickers and Chip, and our tabby cat, Reagan.

Joanna pets

Christie Lewis - Customer Care Representative

Christie Lewis
Customer Care Representative

I have over 20 years of Customer Service experience and am here to make you smile any day of the week.  I describe myself as outgoing and fun and will go out of my way to help anyone in need.  The character trait I most admire is honesty, and my motto is to stay humble, be kind, and work hard.

Originally from New Jersey, I came to Texas in 1997.  I have been married for 17 years and have 3 children.  My hobbies are gardening, taking walks, and road trips.  The most exciting thing that happened to me as a teenager was going to Cancun for graduation.  And one of my most cherished memories is watching my oldest daughter play on the drumline for Cy Falls High School.

Dustin Smith - Warehouse Manager/Fleet Administrator

Dustin Smith
Warehouse Manager/Fleet Administrator

I am in charge of all equipment, parts, uniforms, and vehicles.  I keep the warehouse and trucks fully stocked to ensure that our technicians have everything they need to take care of our customers.  I also manage the maintenance of our fleet and ensure that our trucks are organized and clean.

I am a single, native Houstonian who graduated from George Bush High School and studied Audio Engineering at HCC.  I enjoy playing the guitar, finding new music, jamming with friends, and playing disc golf.  One of my greatest achievements is teaching myself to play the guitar/writing music.  The most fun I’ve had in a single day is camping on the beach with friends, which consisted of a trampoline, a golf cart, and many tents.

I describe myself as quiet, easy-going, thoughtful, and kind.  I most value the traits of honesty and integrity.  A nickname for me since I was a child is “Dusty.”  The best advice that I’ve ever been given is to be myself.

Josh Bockel - Service Manager

Josh Bockel
Service Manager

I am an HVAC certified technician who prides myself on complete customer satisfaction in the service and maintenance of our cooling and heating clients.  In my job, I also have the pleasure of meeting and corresponding with homeowners across the Cypress-Houston metropolitan area.

I am a native Houstonian whose hobbies include working out, fishing, and watching sports.  Some exciting things that I did as a child/teenager were playing in a rock band, playing football, and skateboarding.  One act of human kindness that I performed was helping my church with a benefit for a family in need.  My favorite memory is buying my first house.

The most fun I’ve had in a single day is fishing sun up to sun down.  I describe myself as in shape, fun to be around, productive, tough, awesome, and always striving to be better.

Nick Rodriguez - Service Technician

Nick Rodriguez
Service Technician

I am an HVAC certified technician who enjoys performing service and maintenance of our customer’s heating, ventilation, and air conditioning equipment.  In my job, I have the pleasure of meeting and corresponding with homeowners across the Cypress-Houston metropolitan area.

I am a native Houstonian who has been married to my beautiful wife for two years.  The most exciting that has happened to me is a weekend in Vegas for my 30th birthday (who my wife- then girlfriend- threw for me).  I enjoy playing sports such as baseball/softball, tennis, volleyball, and basketball.  I was a lettered pitcher in high school.  My favorite memory as a child is hitting a 3 run homer in Little League.

The best advice that I’ve ever been given is to perform my work as if it were in my grandparents’ home.  My motto is to “treat people the way you would want to be treated.”  I describe myself as cheerful, honest, confident, and loyal.  A hidden talent that I have is that I am a pretty funny guy.

Jesus Lopez - Service Technician

Jesus Lopez
Service Technician

Born in Chicago, IL, I am married and have one son & one daughter.  Since I moved to Houston, I earned the nickname “Chicago.”  I find the Houston environment interesting and fascinating, and being bilingual is definitely a plus.  As a teenager, I enjoyed playing baseball for approximately six years, and am now training my son to be a baseball player.  These days, I enjoy outdoor grilling, travelling, and spending time with my family.  I describe myself as outgoing, ambitious, hard-working, friendly, easy going, funny, and fun to be around.  The character trait I most admire is honesty.  The best advice I’ve ever been given (by my dad) is, “Don’t cut your hair too short because later you won’t have it.”

Cody Wade - Installer

Cody Wade
Installer

Born in Conroe, TX, I am a single guy who enjoys football, baseball, fishing, hunting, and riding 4-wheelers.  The 3-wheeler, Big Red, from the 1980’s, was one of my favorites.  Some of the most fun I’ve had was going to the mud park and riding 4-wheelers and dirt bikes, as well as going to Nascar.  A nickname that I received is “Big Country”, and I describe myself as funny, hard-working, and kind.  The character trait that I most admire is one’s ability to be a quick learner.  My motto is to never give up.

Tyler Von Flatern - Installer

Tyler Von Flatern
Installer

Born in Boston, MA, I am married and have three children.  As a child, I was in the Boy Scouts and enjoy fishing, hunting, motocross, football, and spending time with my family.  Some of my achievements are learning the trades of construction at an early age and working my way through HVAC.  Some nicknames that I’ve been given are Vontooter and Rigger Roy.  I consider myself quiet (but down to earth), goofy, smart, adventurous, and artistic.  The best advice I’ve ever been given is, “Be slow to speak and quick to listen.”  

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