My a/c unit went out on a Sunday evening, of course. I found a tech who came out at 10:00 that night, told me it needed a compressor and wasn't worth fixing. He did put a kick start kit on it but woudldn't guarantee it would keep the unit working so he suggested that I buy a new one for $2k. Monday the unit was not working again, I didn't bother calling the other tech back, he had come to clean it turned it off because it wasn't working and dishonestly told me it had only been 50 minutes when it had in fact been 5 hours. I found American Comfort Experts online and called them. After explaining everything to Nick, I told him I could wait to see how it did overnight, Tuesday evening it stil wasn't working, so I called back and he was here in about an hour. It took him under an hour to fix it, then he looked at the entire system and showed me an air filter I never knew was up there (8 years!). He also told me how to maintain the system. I highly recommended this company, their pricing was less than expected and Nick was professional and courteous.Thank You!

I started using American Comfort Experts in 2013 and they have exceeded my exceptions each and every time I have called on their service. They have a very professional team and are a reliable company I know I can count on.  I am a member of their Silver Service Package and the biannual routine checks on my AC & Heater assure my families comfort year around.  The techs are professional, detailed and always explain exactly what they are doing.  I recently had ACE install an Oxy Quantum LED UV Light system and a HEPA Filter system in both my units to help reduce allergens in my house.  Their installation was precise and their price was very competitive.  Through my past experience with ACE it also helped knowing that that the job would get done right & in a timely manner.  In addition my house was left in perfect order once their techs completed their job.  I highly recommend using American Comfort Experts and will continue to promote their Quality and Professional Service to all my friends.

A. S.
Cypress, TX
Yelp Review

Called on a Saturday morning they were here in less than 30 mins. The man found and fixed the problem and was gone a little over an hour after we'd made the call. The A/C is working great. I recommend you call ACE!

I started using American Comfort Experts in 2013 and they have exceeded my exceptions each and every time I have called on their service. They have a very professional team and are a reliable company I know I can count on. I am a member of their Silver Service Package and the biannual routine checks on my AC & Heater assure my families comfort year around. The techs are professional, detailed and always explain exactly what they are doing. I recently had ACE install an Oxy Quantum LED UV Light system and a HEPA Filter system in both my units to help reduce allergens in my house. Their installation was precise and their price was very competitive. Through my past experience with ACE it also helped knowing that that the job would get done right & in a timely manner. In addition my house was left in perfect order once their techs completed their job. I highly recommend using American Comfort Experts and will continue to promote their Quality and Professional Service to all my friends.

I was getting ready to leave town (in the heat of a hot Houston summer) to attend a class reunion but the night before my air conditioner stopped cooling -- nothing was working but the fan! A neighbor highly recommended American Comfort Experts because they had worked with her in an emergency situation and even followed up with her afterwards. A technician was sent out right away and after his evaluation, sat down with me and explained everything precisely, answering ALL my questions/concerns! They quickly had a new unit delivered and running within hours!! These guys KNOW what they are doing - truly EXPERTS and dependable and yes, they DO follow-up! Since then, I have purchased a Comfort Club Annual Maintenance and it has more than paid for itself. These guys come out twice a year to check my heating unit prior to cold weather and all of the air conditioning system prior to our HOT summers. And I mean they go over the systems thoroughly! Yesterday, Am. Comfort found a stopped up drain which had to be flushed out which included some plumbing work to complete the job!! All covered under this maintenance plan, I didn't have to call a plumber like some companies will make you do. There are other good stories to tell but this post is getting long. I HIGHLY recommend this company as I do to all my acquaintances! American Comfort really ARE Experts, extremely professional and they do care!

"My first visit from ACE was in the Fall of 2010. I was facing my first winter in Houston/Katy, and wanted to have the heating system checked out. I have been a Comfort Club member ever since. They come out each Fall to check the heating system and each Spring to check out the A/C. It's an incredible value, and I've referred ACE to many of my colleagues, neighbors, and friends. Some of the highlights of using them include:

- ACE puts their best foot forward from the moment they make the reminder call, helping find an appointment time that works with your schedule.
- They keep appointments. Always.
- The technicians are respectful and thorough. Everyone I've worked with has done a great job of explaining the service call findings.
- The paperwork is consistent and easy to understand.
- The prices seem fair and consistent. The one thing I can't stand when working with service providers (home or car) is when I feel that they're trying to nickle and dime me or otherwise gauge what they can get away with. This has never been my experience with ACE - I always feel I'm being quoted the company price that's comparable with or better than their competition.
- The reminder calls! I'm delighted at this "extra mile" step ACE takes to make sure their customers are ready for their service call. This is a win-win for them to keep their technicians on schedule and for the customer to get the extra service touch.

ACE operates with integrity. They seem to deeply understand that their reputation is the source of their continued success. I believe you will have a consistently positive service from the first call to the final detail. I've been a customer for over 5 years and counting...!"

L. S.
Katy, TX
Yelp Review