ABOUT ACE

About American Comfort Experts

Houston summers are famous for the misery they inflict on residents. What's more, air conditioners and HVAC systems almost seem to enjoy breaking down in the middle of the night, when comfort is the most crucial, and when it's the hardest to get them fixed. Our business is built on being there when you need us the most.

We are three generations of air conditioning and heating technicians. We know all the ins and outs of mechanical systems, from direct expansion air conditioners to furnaces and fans. We know ducting, thermostats and coils. We're fluent in refrigeration, filtration and thermodynamics. The most beat-up HVAC system you can imagine is just another good project for us.

But in addition to know-how, we understand you and your needs. We know that you need your system to work to enjoy living at home. We understand that you have a schedule, a budget and certain expectations. We understand that a midnight HVAC emergency is unpleasant enough, and that the last thing you need is to be held hostage by the one person who can help you–your HVAC air conditioning technician. That's why at American Comfort Experts, we're on call around the clock to fight your battle. With American Comfort Experts, you can expect hard work, timely results and a heating and cooling system that works great.

FROM THE OWNERS

DOUG SMITH new"I'm a native Houstonian who was raised in the culture of family business. I have over 30 years of experience in the HVAC field, including a decade of helping build a large HVAC company. Though I have numerous recognized achievements through various trade organizations, I feel the most gratified knowing that I have helped thousands of customers make the right decisions for their HVAC needs. I am proud of our "A" rating with the BBB and our NATE certified technicians. In my spare time, I am a licensed HAM radio operator and enjoy hunting, fishing, and traveling. My wife and I will be married 22 years this fall, and I am blessed to have four great children.

 

 

 

I’m a native of Cypress and hold a B.S.I.S., summa cum laude, from UHD and an A.A.S., highest honors, from HCCS.  Some of my hobbies include: running, strength training, gardening, reading, and writing poetry. Married 21 years, Doug and I enjoy traveling and competitively playing rummy and chess.  My greatest assets are my two children who share my passion for education and the outdoors, as well as raising and spoiling our two shih-tzus, Snickers and Chip, and our tabby cat, Reagan.

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American Comfort Experts is built on honesty and integrity. We pride ourselves on our high level of customer satisfaction. Any one of our experienced and qualified team members can make your day.

MEET OUR TEAM OF PROFESSIONALS

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Derek Smith
Customer Care Representative

I’ve been with A.C.E. since 2012 and I am the CSR that you will reach late evenings and on the weekends.  I’m also available to make you smile during most regular hours during the weekdays.  I’m a single, native Houstonian with an AA in graphic design through the Art institute of Houston.  One of my proudest moments was having my artwork showcased.  A nickname that I have been given is “Derker”, due to a typo at my first job.  One of my favorite childhood memories is a vacation I took to San Padre.  In my spare time, I enjoy card games and animation.  I most admire the character trait of honesty, and consider myself quiet, fearless, and hopeful.  A hidden talent that I possess is the ability to eat ice cream at lightning speed.

 

Linda Beavers
Customer Care Representative

I’ve been with A.C.E. since 2015 and I am the CSR that can make your day Monday through Friday. I am a widow who has 3 sons, 1 daughter, 3 grandsons, 3 granddaughters, and 2 great grandsons. A recent addition to my family is a black and white spoiled shih-tzu named Snoopy. I was originally born in Livingston, Tx and was in the Girl Scouts as a child. I enjoy attending NASCAR races and ballroom dancing, as well as helping those that are less fortunate. I describe myself as kind, loving, honest, & loyal. The best advice I’ve ever been given is to always be yourself and to treat others as you want to be treated. My motto is, “If God brings you to it, He will get you through it.”